Careers at The Coffee Mom

As a coffee shop that prides itself on exceptional quality, warm hospitality, and a passion for all things coffee, The Coffee Mom strives to create a welcoming and inspiring environment for our customers and team members.

Whether you are a seasoned barista, a fun customer service attendant, a talented cook, or someone eager to learn and grow in the world of specialty coffee, we offer exciting opportunities for individuals who share our love for coffee, dedication to outstanding customer service, and a commitment to creating memorable experiences.

Join #TeamCoffeeMom and be part of a dynamic team that crafts exceptional coffee and fosters a genuine sense of coffee community.

I. Job Position: Male Coffee Shop Attendant

#TeamCoffeeMom Coffee Shop Attendant Hiring

Position Overview

The Coffee Mom continuously seeks a friendly and energetic Coffee Shop Attendant to join #TeamCoffeeMom. As a #TeamCoffeeMom Coffee Shop Attendant, you will ensure exceptional customer service, maintain cleanliness, and support daily operations in our bustling coffee shop. Your role will involve taking customer orders, preparing beverages, handling transactions, and creating a welcoming atmosphere for our patrons.

Responsibilities

1. Greet and assist customers in a friendly and professional manner, taking their orders accurately and efficiently.
2. Operate coffee-making equipment, such as espresso machines, grinders, and blenders, ensuring proper functioning and cleanliness.
3. Handle cash and electronic transactions, maintaining accurate records and balancing cash registers at the end of each shift.
4. Maintain cleanliness and organization of the coffee shop, including the seating area, counter, and restroom facilities.
5. Ensure sufficient stock of supplies, including coffee beans, milk, syrups, and other ingredients, and notify management when reordering is needed.
6. Monitor and manage food items, pastries, and other merchandise inventory levels, ensuring freshness and proper storage.
7. Provide excellent customer service, addressing customer inquiries, resolving complaints, and making preference recommendations.
8. Collaborate with team members to maintain a smooth flow of operations, including assisting with food preparation, cleaning tasks, and restocking.
9. Adhere to health and safety regulations, following proper food handling, sanitation, and hygiene practices.

Qualifications

1. Previous experience in a customer service role, preferably in a coffee shop, café, or restaurant setting.
2. Knowledge of various coffee and tea beverages, brewing methods, and specialty drink recipes.
3. Outstanding interpersonal and communication skills. Can engage with customers and work effectively in a team environment.
4. Excellent multitasking abilities and the capacity to work in a fast-paced environment.
5. Attention to detail and a commitment to maintaining cleanliness and hygiene standards.
6. Positive attitude, enthusiasm, and passion for delivering exceptional customer experiences.
7. Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays, in addition to the coffee shop's operating hours.

II. Job Position: Male Barista

#TeamCoffeeMom Barista

Position Overview

We are continuously looking for a skilled and passionate Barista to join #TeamCoffeeMom. As a #TeamCoffeeMom Barista, you will be responsible for crafting and serving high-quality coffee beverages to our customers. Your role will involve operating coffee-making equipment, providing outstanding customer service, and maintaining a clean and organized workspace. This is the perfect opportunity if you love coffee and enjoy creating delightful experiences for coffee enthusiasts.

Responsibilities

1. Prepare and serve various coffee beverages, including espresso, cappuccinos, lattes, and specialty drinks, following established recipes and quality standards.
2. Operate coffee-making equipment, such as espresso machines, grinders, and brewers, ensuring proper settings, calibration, and maintenance.
3. Consistently produce high-quality coffee with attention to brewing techniques, extraction times, and milk frothing.
4. Take customer orders, provide recommendations, and offer exceptional customer service, ensuring a positive and personalized experience.
5. Handle cash and electronic transactions accurately, including operating a cash register and processing payments.
6. Maintain cleanliness and organization of the coffee bar, equipment, and seating area, following health and safety guidelines.
7. Monitor and replenish coffee beans, milk, syrups, and other supplies, ensuring optimal stock levels for uninterrupted operations.
8. Stay updated on coffee trends, new brewing methods, and specialty beverages, continuously expanding your knowledge and skills.
9. Assist with food preparation, including pastries and light snacks, and maintain their freshness and presentation.
10. Collaborate with team members to ensure smooth workflow, assist during busy periods, and contribute to a positive work environment.

Qualifications

1. Extensive experience as a barista or in a similar role, preferably in a specialty coffee shop or café setting.
2. Strong knowledge of coffee beans, blends, and brewing methods, with expertise in espresso-based beverages.
3. Proficient in operating coffee-making equipment, such as espresso machines, grinders, and milk frothers.
4. Outstanding communication/customer service skills, with the talent to engage with customers, take orders, and provide recommendations.
5. Attention to detail and a commitment to maintaining cleanliness and hygiene standards.
6. Can work well in a fast-paced environment and handle multiple tasks efficiently and accurately.
7. Positive attitude, enthusiasm, and a genuine passion for coffee and creating memorable customer experiences.
8. Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, as per the coffee shop's operating hours.

III. Job Description: Male Cook

#TeamCoffeeMom Cook

Position Overview

We are seeking an experienced and skilled Cook to join #TeamCoffeeMom. As a #TeamCoffeeMom Cook, you will prepare delicious, high-quality food according to our recipes and standards. Your role will involve executing cooking techniques, coordinating kitchen operations, and ensuring food safety and hygiene. If you are passionate about culinary arts and thrive in a fast-paced kitchen environment, we invite you to apply for this exciting opportunity.

Responsibilities

1. Prepare and cook a wide range of menu items, including appetizers, entrees, and desserts, following established recipes and portion sizes.
2. Execute cooking techniques and methods precisely, ensuring consistent quality and presentation of all dishes.
3. Coordinate kitchen operations, including organizing food preparation, prioritizing tasks, and managing cooking times to meet service requirements.
4. Maintain a clean and organized kitchen workspace, following sanitation and food safety guidelines.
5. Monitor and maintain inventory levels of food supplies, ingredients, and kitchen equipment, ensuring proper storage and minimizing waste.
6. Collaborate with kitchen staff to ensure efficient workflow, effective communication, and teamwork.
7. Assist in developing new menu items, recipe testing, and menu planning as directed by the Operations/Branch Manager or management.
8. Strict with health and safety regulations, including proper food handling, storage, and cleanliness.
9. Adapt and respond to special dietary needs or customer requests, accommodating allergies, preferences, and specific instructions.
10. Uphold high food quality standards, taste, and presentation, consistently striving to exceed customer expectations.

Qualifications

1. Proven experience as a Cook or in a similar culinary role, preferably in a restaurant or hospitality setting.
2. Strong knowledge of culinary techniques, cooking methods, and food preparation principles.
3. Proficiency in preparing a variety of cuisines and menu items, with the ability to follow recipes accurately.
4. Ability to operate and maintain kitchen equipment, including stoves, ovens, grills, and fryers.
5. Knowledge of food safety and sanitation practices, with food handling and safety certification preferred.
6. Excellent time management/organizational skills, with a muscle memory of working efficiently in a fast-paced environment.
7. Attention to detail and a commitment to maintaining cleanliness and hygiene standards.
8. Strong communication and teamwork abilities, with the capacity to collaborate effectively with kitchen staff and other team members.
9. Flexibility to work in different shifts, including evenings, weekends, and holidays, based on the demands of the business.
10. A passion for culinary arts, creativity in the kitchen, and a dedication to delivering exceptional food experiences.

To Apply for Any of the Positions Above

1. For Tarlac City residents, obtain a printed resume with a photo attached and a barangay clearance. Visit The Coffee Mom from Mondays to Sundays, 8 am to 5 pm, and look for Miss Anj or Sir JN for an initial assessment/interview.
2. For those living outside Tarlac City (we offer free lodging), email your resume with a photo attached to thecoffeemomph[at]gmail[dot]com. Indicate the position you're applying for in the subject line. Kindly wait for our call.
3. For those who will avail our free lodging, securing a barangay and a police clearance is a top priority.